Global Career Incubator

Careers at GCI

Sales Administration and Sales Operations

RECRUIT POSITION
Sales office /salesoperation

This is a sales office job that connects sales, coaches, students, and clients. Let's work together to create an environment where the team can focus on customer support by responding to inquiries, scheduling, document creation, and customer management (CRM).

Sales OpsSales officeback officeTelecommuting: Approximately 1 day a week (adjusted depending on operational projects and other circumstances)
POSITION OVERVIEW
Create a situation where the front desk can concentrate on providing value.

GCI is engaged in three businesses: management and organizational consulting, recruitment and introduction of important human resources, and support for career and ability development. We are a company based in Japan that supports both companies and individuals as equal customers.

What we value is the implementation and change that goes beyond proposals. By working together with customers and making improvements, we will eventually gain the ability to make and implement decisions on our own. Let's leverage our expertise and AI to improve the quality of support as a team.

This is a sales office job that connects sales, coaches, students, and clients. Let's work together to create an environment where the team can focus on customer support by responding to inquiries, scheduling, document creation, and customer management (CRM).

Due to the increase in the number of participants and projects, we are recruiting for a sales office position to strengthen our back office system in order to maintain and improve the quality of our support.

Recruitment requirements summary
Employment type
Full-time employee
Trial period: 3 months. Negotiable upon request
Estimated annual income
4.8 million yen ~ guideline
Determined by experience, skills, and work style
Work place
Toranomon, Minato-ku, Tokyo
Working hours
08:30-17:00 (1 hour break)
remote
Approximately one day a week (adjusted depending on operational projects and other circumstances)
You can work from home immediately after joining the company.
Holidays/Welfare benefits
Full 2 days off per week, holidays, year-end and new year holidays, paid wages, congratulatory and condolence benefits, full social insurance, commuting allowance, salary increase, bonus, PC payment
WHY THIS POSITION
Recruitment background
Increase in number of participants and projects

As our business expands, the workload of responding to students, arranging interviews, contract documents, CRM management, etc. is increasing.

Building a foundation to support support quality

By providing accurate and courteous administrative support, we support the entire team so that they can concentrate on their work with peace of mind.

MISSION
Connecting sales, coaches, and trainees to create an environment where work progresses.

This role is to stand between sales, coaches, and students and support them so that day-to-day operations run smoothly. Let's work together to think about better ways to proceed while continuing to provide accurate and courteous administrative responses.

RESPONSIBILITIES
Job details

We will entrust you with administrative and support duties to ensure that your career coaching business and recruitment business proceed smoothly. Depending on your wishes and aptitude, we will also be involved in marketing support.

Sales office/support work
  • Inquiry response (email correspondence)
  • Assistance in preparing estimates, applications, and contracts
  • Communication with students
  • Interview/session schedule adjustment
operations management
  • Information input/management to CRM
  • Simple document creation support
  • Preparation of contracts, internal meeting materials, etc.
  • Organizing work flow
marketing support
  • Support for updating your own website
  • Preparing for posting on SNS and organizing manuscripts
  • Simple information organization and documentation as needed
WHY THIS ROLE
experience gained from this job
Cross-business understanding

You can understand GCI's overall business operations across career and ability development support, human resource introduction, and management and organizational consulting.

Operation design for small organizations

We can work with you to create a better way of doing business, rather than just processing paperwork.

CRM/materials/web/SNS support

You can be involved in a wide range of practical tasks such as CRM, document creation, web updates, and SNS support.

About remote work

Telecommuting is approximately one day a week (however, this will be adjusted depending on the number of projects and other circumstances). Working hours are 08:30-17:00 (1 hour break).

REQUIREMENTS
Eligibility for application
MUST
  • Practical experience in back office areas (sales affairs/general affairs, etc.)
  • Basic PC skills (Word, Excel, PowerPoint)
  • Those who can carry out work while valuing accuracy and politeness
  • Those who can smoothly handle email/chat correspondence both inside and outside the company
WANT
  • Administrative experience related to sales, such as contract/billing/receipt management
  • Work experience in the human resources industry or consulting industry
  • Support experience such as website updates and SNS operation
WHO FITS THIS ROLE
The person you are looking for
Action/Stance
  • People who find it rewarding to support those around them
  • Those who value accuracy and politeness
  • Able to put yourself in the other person's shoes and communicate honestly
  • Able to work calmly while cooperating in a team
Work style/culture
  • Those who can proactively work in a small team environment where they can move flexibly depending on the situation.
  • People who can work together to think about better ways to proceed while keeping goals and results in mind.
  • Those who are interested in improving work efficiency and organization, and can carefully make improvements.
Growth/Challenge
  • Those who are willing to gradually expand the scope of their work while carefully fulfilling their assigned roles.
  • Those who can face unfinished environments and changing situations calmly and tackle them positively.
  • Those who want to contribute to the team and company through their own growth
CONDITIONS
working conditions
Work place
Toranomon, Minato-ku, Tokyo
Working hours
08:30-17:00 (1 hour break)
remote
Roughly one day a week (adjusted depending on operational projects and other circumstances). You can work from home immediately after joining the company.
holiday vacation
Full two-day work week (Saturday and Sunday), national holidays, year-end and New Year holidays, paid holidays, congratulatory and condolence leave
Treatment/benefits
Complete social insurance, commuting allowance, salary increase once a year, bonus twice a year, PC payment
salary
Approximate price: 4.8 million yen. Determined by experience, skills, and work style
ENTRY / CASUAL TALK
Application/informal conversation

Please write "Recruitment Application/Sales Affairs/Sales Operations" at the beginning of the form body. You can also contact us if you are not sure of your desired job type.

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